My friend was trying to install Adobe Photoshop CS3 on a Windows XP machine. Half way through installation there was an unreadable file on her CD, that caused the installation to abort. When we got a hold of a better CD, the installation would not run anymore.
The Problem: The previous attempt to install CS3 had failed, but never the less had gotten deep enough into the install to edit the registry and make windows think the program was installed.
Additional Problems: The installation problem can also occur if you had installed a pre-release version of CS3 on your computer, and now are attempting to install the full final version of CS3. Although this wasn't the case of us this time, a lot of Internet users have reported this installation issue with Adobe Photoshop CS3.
The solution: The first thing you should try is the Add and Remove programs from the control panel. This will most likely fail. The answer is to download Adobe's Clean Up Tool from this website.
You must also have Microsoft's Windows Installer Cleanup Utility installed before you can use Adobe's Clean Up tool. You can download the Microsoft Utility here.
When running the Adobe utility, try cleaning level 1 first. If your install does not work again, go back and try level 2. Remember to restart your computer after each clean prior to attempting installation of CS3.
Saturday, February 21, 2009
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